Yes, You need to create an account in vokobdaily.com website to place an order. If you need further assistance, please WhatsApp us on +971 58 667 6717 or call us on+971 58 667 6717, or email us on info@vokobdaily.com

You can register with your valid email with a valid mobile number from our registration page

Simply follow the 'Forgot your password?’ link on our Sign In page and enter your email address. You’ll then receive an email to reset your password.

It is super easy. Please follow the 5 simple steps below ● Choose a category from the top navigation menu or search to explore different item details. ● Choose your preferred piece and the quantity. ● Sign in to your account ”. ● Click ‘Add to bag’ and once you have added all desired items, go to“Checkout”. ● Enter your address, payment method and delivery details to complete your order.

First, click on the cartlink in the upper-right corner of your computer screen. This will allow you to view all items currently in your cart. Once you have identified the item that you would like to delete, click on the ?Remove? check box .

Once your order has been placed and payment authorization has been received, the vokobdaily inventory team confirms receipt of the order and begins processing it. You will receive an email of your order when the inventory team receives it and confirms the same. In this mail you will be provided with a unique Order ID (eg. JQID0897),a listing of the item you have ordered. The delivery time will be provided for UAE only. You will also be notified when the seller ships the item to you. Shipping details will be provided with the respective tracking number

Once your order has been placed and payment authorization has been received, the vokobdaily inventory team confirms receipt of the order and begins processing it. You will receive an email of your order when the inventory team receives it and confirms the same. In this mail you will be provided with a unique Order ID (eg. JQID0897),a listing of the item you have ordered. The delivery time will be provided for UAE only. You will also be notified when the seller ships the item to you. Shipping details will be provided with the respective tracking number

Delivery charges are enlisted below for your kind reference: Within 24 hours of order confirmation

We accept only UAE Dirhams.

● Visa ● MasterCard ● Apple Pay

We guarantee full security and safety for all personal information of our valued customers. Your personal data is kept private and confidential and only give it out with your consent or if legally permitted to. Any payment transaction carried out on our Website will be encrypted using MPGS 3DSecure technology. Your card details and passwords are not available to any of our employees. However, please do note that it is your responsibility to keep any Website passwords or login codes issued to or chosen by you, confidential. For further details, please see our Privacy Policy

The phone lines were disrupted. We regret the inconvenience caused to you. You can drop us a message through our contact form and our customer service representative will connect with you.

Unfortunately, you cannot modify the order after you have placed it. The addition or the removal of the products is not possible. However, you can cancel the order and place a new one.

Once you have placed the order, you cannot change the delivery address. However, you can cancel the order and place a new one with the preferred address.

Exchange and Return process is very easy: ● Book a return pick up ● Prepare your item with all tags and item related assets ● Wait for confirmation from our side on eligibility of return ● For further details please check our Return and Exchange Policy and Process Section If you need further assistance, please WhatsApp us on +971 58 667 6717 or call us on+971 58 667 6717, or email us on info@vokob.com

Refunds are issued via the original payment method and will normally appear within 5 business days, depending on the processing time of your payment provider. To ensure your refund is as quick as possible, it needs to meet the conditions of our Return and Exchange Policy and Process

Yes, please ensure you have your e-invoice (Order confirmation) and that you adhere to all points mentioned in the Return & Exchange Policy & Process

If you have missed the delivery appointment, please contact our customer care team to schedule another delivery timing, however please note that if re-delivery charge will be incurred as per our Delivery Policy